Why did I complain about the huge drop in subscribes in the Feedburner stats? Today I have no statistics at all...is Feedburner dead now after having slowly faded away for some while?
Complaints about Feedburner, a service that helps websites manage their RSS feeds, have been around as long as the company itself. But you'd think that when Google spent $100 million to buy the company, they'd get it together.But things haven't gotten better. Instead, the service is becoming unreliable. Feedburner problems plague website owners far more than they should. And while Google is notoriously slow in absorbing its acquisitions, it's far past time for them to get their act together and turn Feedburner into a grown up service.Feedburner also has a known issues page that shows what's currently wrong with the service. It's clear from that page that the team is having a lot of problems just keeping the lights on. The fact that this most recent issue, broken stats, isn't reported there yet even though its days old is another red flag.If Google wants to continue to manage our feeds, we need assurances from them that they want our business. Right now, I don't believe they do. The people working on Feedburner clearly care about the product and their customers, but they either don't have enough people or enough resources to take care of business.